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Cancellation policy

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period is 14 days from the date on which you, or a third party designated by you, who is not the carrier, took receipt of the final goods. You have the right to cancel this contract within 14 days without giving any reason. The cancellation period is 14 days from the date on which you, or a third party designated by you, who is not the carrier, took receipt of the final goods.

In order to exercise your right of cancellation, you must inform us (FUNKE Services GmbH, Jakob‐Funke‐Platz 1, 45127 Essen, Germany, Telephone +49 (0)201 804 6741, Fax +49 (0)201 804 2841, Email: info@smartpaper24.com) of your decision to withdraw from the contract by means of a clear declaration to this effect (e.g. a letter sent by post, fax or email). You can use the cancellation template attached which has not been signed. The timely notification of cancellation within the cancellation window shall be deemed sufficient for compliance with the cancellation terms.

Consequences of cancellation By cancelling this contract we are obliged, within 14 days of receiving your notification of cancellation, to reimburse you for all payments received from you including delivery costs (excluding additional costs arising as a result of choosing a delivery method that is different to the standard, cheapest delivery method that we offer). We will reimburse you using the same payment method as used for the original transaction unless expressly agreed otherwise; under no circumstances will any fees be charged as a result of this refund. We may defer payment of your refund until we have received the goods or have received proof that you have returned the goods to us, whichever is the earliest.

You shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to ascertain the nature and functioning of the goods.

End of the cancellation policy

Exclusion of the right of cancellation

The right of withdrawal shall not exist for the following agreements, unless otherwise specified:

Contracts for the delivery of goods, which are manufactured to customer specifications or have clearly been tailored to personal needs, contracts for the delivery of goods which can perish quickly or whose "best before" date will soon be exceeded, contracts for the delivery of sealed goods which cannot be returned for health or hygiene reasons if their seal has been removed following delivery, contracts for the delivery of goods if these items are inseparably mixed with other goods after delivery due to their characteristics, contracts for the delivery of alcoholic beverages whose price was agreed upon conclusion of the contract but which are delivered no sooner than 30 days after conclusion of the contract and whose actual value depends on market fluctuations over which the contractor has no influence, contracts for the delivery of sound or video recordings or computer software in sealed packaging, if the seal is removed after delivery, contracts for the delivery of newspapers, magazines or illustrations with the exception of subscriptions.